Privacy Policy

Last Updated: April 6, 2024

Welcome to our gym. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

Information We Collect

We collect information that you provide directly to us when you:

  • Register for a membership
  • Purchase subscriptions
  • Book lockers
  • Make payments
  • Record fitness measurements
  • Correspond with us

The types of information we may collect include:

  • Personal identifiers (first name, last name)
  • Contact information (phone number, address)
  • Demographic information (date of birth, gender)
  • Emergency contact information (name and phone number)
  • Membership details (join date, token)
  • Subscription information
  • Payment history and due amounts
  • Locker booking information
  • Physical measurements and fitness data
  • Profile photos

Information Collected Automatically

When you use our app, we may automatically collect certain information, including:

  • Device information (device type, operating system, unique device identifiers)
  • Usage data (how you interact with our app, features you use)
  • Log data (IP address, browser type, pages visited)

How We Use Your Information

We use the information we collect to:

  • Create and manage your membership account
  • Process subscription purchases and payments
  • Manage locker bookings and assignments
  • Track your fitness progress through measurements
  • Verify your identity using your membership token
  • Contact you regarding your account, payments, or emergencies
  • Provide, maintain, and improve our services
  • Communicate with you about promotions, updates, and other information
  • Monitor and analyze usage patterns and trends
  • Protect against, identify, and prevent fraud and other illegal activity
  • Comply with our legal obligations

Sharing Your Information

We may share your information with:

  • Service providers who perform services on our behalf
  • Business partners with whom we jointly offer products or services
  • Third parties in connection with a business transaction (e.g., merger or acquisition)
  • Law enforcement or other authorities when required by law

We do not sell your personal information to third parties.

Your Choices

You can control your information in the following ways:

  • Account Information: You can update or correct your account information at any time by contacting our staff.
  • Profile Photo: You can choose whether to provide a profile photo.
  • Emergency Contact: Providing emergency contact information is optional but recommended.
  • Push Notifications: You can opt out of receiving push notifications through your device settings.
  • Marketing Communications: You can opt out of receiving promotional emails by following the instructions in those emails.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information, including the use of unique tokens for membership identification. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. This typically includes the duration of your membership and a reasonable period thereafter for record-keeping purposes.

Children's Privacy

Our app is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information.

International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: osayedzahida@gmail.com
Phone: 0599420690

This Privacy Policy was last updated on April 6, 2024.